TERMS & CONDITIONS
£12 MENS DRY CUT
£25 CUT BLOW & MASK
£55 HALF HEAD HIGHLIGHTS
£75 FULL HEAD HIGHLIGHTS
20% OFF BALAYAGE
15% OFF SIGN UP EMAIL
10% STUDENT & NHS DISCOUNT
REWARD CLUB CARD
RECOMMEND A FRIEND
CANCELLING OR MOVING YOUR APPOINTMENT
We accept cancellations or alterations outside of 48 hours without any penalty, and any deposit paid will be held on your account for you to spend as you like within the salon.
If you cancel or postpone your appointment within 48 hours, any deposit will be forfeited. The reason for this is that the salon as held this appointment for you and it is difficult to resell that space within such short notice. We may also ask that you pay upfront for your future appointments. You are free to move your appointment forward at any time if we have the availability.
PRIOR TO BOOKING YOUR COLOUR
We follow a Colour Responsible Policy for the safety of our clients, therefore skin testing is required at least 48 hours prior to any colour service.
It is also essential prior to making any colour appointment that you notify us if any reaction from any previous colour, whether this was applied within the salon or at home or if you have any reactions to, henna tattoo’s, or any permanent or semi permanent make up. This is your responsibility to notify us and we can only do our best to protect you with this honest information.
PRICE LEVELS AND POLICY
When booking an appointment, whilst we take that appointment in good faith we cannot guarantee that your desired style is achieved by the booked service unless we consult with you in advance. Complimentary consultations are always available.
Whilst we endeavour to be as accurate as possible when quoting a price, we cannot guarantee that unexpected or additional services may not be required to achieve your desired style. We will not begin a service without first agreeing a final cost.
All colour services do not include hair cutting and blow dry straight or curly.
We hold the right to amend or change our pricing structure without notification.
IF YOU ARE NOT HAPPY WITH YOUR HAIR SERVICE
Nino Milano Studio stands firmly behind all of its salon services. If you feel that the service agreed with your stylist has not been fully achieved we need to know at your earliest convenience so we can help to resolve your concerns where possible straightaway. In these cases it is important you return within 7 days of your original appointment and we will be more than happy to re-look at your hair and carry out the necessary service, free of charge. After this point we offer a tiered discount
8-14 days you will receive a 50% reduction
15-21 days a 25% reduction.
Please be aware that certain services are not covered by our re-do policy. This includes any service such as hair-up trails, blow dry services or in certain instances services which may have been indicated to you within your consultation by your stylist of certain limitations. If this is the case it is then your decision if you wish to go ahead with the service.
Our re-do policy only covers rectifications of the agreed service with your stylist and not a change of mind after the agreement of your service.
£12 MENS DRY CUT
- Is only for standard clippers cut
- For re-style an extra £13 will be added
- No shampoo will be offered
- Not available in conjunction with any other offer, promotion or discount
- Not available on Saturdays
£25 CUT BLOW & MASK
- Is only for standard cut and blow dry straight
- For curly blow dry an extra £10 will be added
- For re-style an extra £20 will be added
- Not available in conjunction with any other offer, promotion or discount
- Not available on Saturdays
£55 HALF HEAD HIGHLIGHTS
- Standard cut and blow dry straight only
- For curly blow dry an extra £10 will be added
- For re-style an extra £20 will be added
- An additional £10-£15 may be added for gloss/toning
- Not available in conjunction with any other offer, promotion or discount
- Not available on Saturdays
£75 FULL HEAD HIGHLIGHTS
- Standard cut and blow dry straight only
- For curly blow dry an extra £10 will be added
- For re-style an extra £20 will be added
- An additional £10-£15 may be added for gloss/toning
- Not available in conjunction with any other offer, promotion or discount
- Not available on Saturdays
20% OFF BALAYAGE
- Cut or blow dry, colour toner/colour gloss are not included
- Not available in conjunction with any other offer, promotion or discount
- Not available on Saturdays
- An additional £10-£15 may be added for gloss/toning
15% OFF SIGN UP EMAIL
- Is not redeemable in conjunction with any other offer, promotion, discount or beauty treatments
- Not redeemable for ladies dry cut, blow dry straight
- Not redeemable on colour services
- Not redeemable on Saturdays
10% STUDENT & NHS DISCOUNT
- Is only available Tuesdays to Fridays on full price hair services
- Valid student/nhs ID card must be presented
- Not available in conjunction with any other offer, promotion or discount
REWARD CLUB CARD
- Only full price services can be added
- Reward cards are not transferable and may not be used against any other offer, promotion or discount.
- Reward cards are valid for 1 year
- 5 visits must be completed within 1 year
- On your 5th hair visit you will receive a half price haircut only
- Card cannot be shared
- Stamp not redeemable with fringe cut
RECOMMEND A FRIEND
- 30% Off Cut & Blow Dry for NEW clients with recommended stylist
- Not available in conjunction with any other offer, promotion or discount
- Promotion available only for introductory/first visit to Nino Milano Studio
- Voucher/text message should be presented at check-in
- Friend that recommended will receive 30% Off Next Cut & Blow Dry
CANCELLING OR MOVING YOUR APPOINTMENT
We accept cancellations or alterations outside of 48 hours without any penalty, and any deposit paid will be held on your account for you to spend as you like within the salon.
If you cancel or postpone your appointment within 48 hours, any deposit will be forfeited. The reason for this is that the salon as held this appointment for you and it is difficult to resell that space within such short notice. We may also ask that you pay upfront for your future appointments. You are free to move your appointment forward at any time if we have the availability.
PRIOR TO BOOKING YOUR COLOUR
We follow a Colour Responsible Policy for the safety of our clients, therefore skin testing is required at least 48 hours prior to any colour service.
It is also essential prior to making any colour appointment that you notify us if any reaction from any previous colour, whether this was applied within the salon or at home or if you have any reactions to, henna tattoo’s, or any permanent or semi permanent make up. This is your responsibility to notify us and we can only do our best to protect you with this honest information.
PRICE LEVELS AND POLICY
When booking an appointment, whilst we take that appointment in good faith we cannot guarantee that your desired style is achieved by the booked service unless we consult with you in advance. Complimentary consultations are always available.
Whilst we endeavour to be as accurate as possible when quoting a price, we cannot guarantee that unexpected or additional services may not be required to achieve your desired style. We will not begin a service without first agreeing a final cost.
All colour services do not include hair cutting and blow dry straight or curly.
We hold the right to amend or change our pricing structure without notification.
IF YOU ARE NOT HAPPY WITH YOUR HAIR SERVICE
Nino Milano Studio stands firmly behind all of its salon services. If you feel that the service agreed with your stylist has not been fully achieved we need to know at your earliest convenience so we can help to resolve your concerns where possible straightaway. In these cases it is important you return within 7 days of your original appointment and we will be more than happy to re-look at your hair and carry out the necessary service, free of charge. After this point we offer a tiered discount
8-14 days you will receive a 50% reduction
15-21 days a 25% reduction.
Please be aware that certain services are not covered by our re-do policy. This includes any service such as hair-up trails, blow dry services or in certain instances services which may have been indicated to you within your consultation by your stylist of certain limitations. If this is the case it is then your decision if you wish to go ahead with the service.
Our re-do policy only covers rectifications of the agreed service with your stylist and not a change of mind after the agreement of your service.